metropolitan thames valley staff portal
COVID-19 Information. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. This rating has improved by 3% over the last 12 months. I've always felt if I have an idea I can put it into practice quite quickly. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Often mistakes are covered up and rules are rewritten without consistency. In the years that followed, MHT's workforce . By clicking Accept, you consent to the use of ALL the cookies. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London Our Board. There is no blame culture, but rather staff support each other to make things right. Seems customer service focused at first but comes down to targets and stats Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . If you feel we have not met these standards and youd like to tell us about problems youve had with the repairs process, or a repair thats been carried out badly, email: We aim to respond to emails within 2 working days. To send this page to your new employer please copy the URL from the address bar and send this to your new employer. Enjoy resolving queries at first point Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I've always felt if I have an idea I can put it into practice quite quickly. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. All ideas are welcomed and you are trusted to work with autonomy. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. You ring for repairs no response, no response to complaints and promises are never kept. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. Everything at the moment and will get a lot worse before it gets better. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. This is a True/False flag set by the cookie. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. However you may visit Cookie Settings to provide a controlled consent. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Location: Brent. 140 Metropolitan Thames Valley reviews. There is no blame culture, but rather staff support each other to make things right. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. It is mandatory to procure user consent prior to running these cookies on your website. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Having problems? TVH has such a light, friendly and open atmosphere; making it a great place to work. Meet our Development Director of Customer Care and see what she is looking for in her team. You can also upload photos of what needs to be fixed. About our cookies and how to manage them. These cookies track visitors across websites and collect information to provide customized ads. Some team leaders are very knowledgable and helpful, Lack of diversity If you don't have an invitation code you can use the MTVH Online support form to ask . In future you will see new features, as we continue to improve our online services. 31 Mar 2023 23:55 BST. - Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. It's the fastest way to ask for and track a non-emergency repair for your home or communal area. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed By clicking Accept, you consent to the use of ALL the cookies. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Working in Development Customer Care As well as my day to day digital marketing and communications role, I head up the award-winning ethnicity staff network group at Metropolitan Thames Valley Housing. - There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. We believe everyone should have a decent home and the chance to live well. About our cookies and how to manage them. This website uses cookies to improve your experience while you navigate through the website. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. For the USA please use SSN (Social Security Number) or Tax ID. . 39,000.00, 29,500.00 Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Other members of your household will not be able to register. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This category only includes cookies that ensures basic functionalities and security features of the website. This category only includes cookies that ensures basic functionalities and security features of the website. Metropolitan Thames Valley contact info: Phone number: +44 2035353535 Website: www.metropolitan.org.uk What does Metropolitan Thames Valley do? Sep 2004 - Nov 20073 years 3 months. Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Youll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. No one is allowed to disclose the new head office address in Farringdon. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Click the link in the email we sent to to verify your email address and activate your job alert. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. This site is protected by reCAPTCHA and the Google Privacy Policy YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. The pattern element in the name contains the unique identity number of the account or website it relates to. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. New community programme for Clapham Park residents to help tackle cost-of-living pressures. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. We aim to respond to emails within 2 . The staff body are also passionate as a whole about getting behind local causes and fundraising together. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. You can have some really difficult calls and off days Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. If you dont have an invitation code you can use the MTVH Online support form to ask for one. A free inside look at company reviews and salaries posted anonymously by employees. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. Axis has built a successful multi-award contract relationship with MTVH since 2014 when the Housing Association was called Thames Valley Housing Association (TVHA). Everything at the moment and will get a lot worse before it gets better. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. ", "It is a good system to use for references. View all 755 employees. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. On 20 August 2017, it took over operations from the previous franchisee South West Trains. Farringdon, England 18 d. 26K Per Year (Employer Est.) YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. First MTR South Western Trains Limited, trading as South Western Railway (SWR), is a British train operating company owned by FirstGroup (70%) and MTR Corporation (30%) that operates the South Western franchise.. During March 2017, it was announced that SWR had been awarded the South Western franchise. Excellent base salary in comparison to other builders. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. Lack of communication between different departments. photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Housing Association. Enjoyable when u have nice tenants and leaseholders Jobs. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. The management structure is ex Metropolitan heavy. The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. We can provide support in a range of areas: Improved physical . Analytical cookies are used to understand how visitors interact with the website. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. News; Report a crime online. Clean working place and nice environment Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Any questions? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Lack of communication between different departments. Process makes things take longer than they could. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Having problems?
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