gotrax scooter troubleshooting

Easy fix but annoying. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. E03 - Change speed settings or gear. Electric Scooters Make sure that these are not punctured if they are air-filled. Do you think most of the lower-priced scooters are having these problems? I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. This is a few specific actions that act as a reset for your board and can fix many common issues. In addition, I now have the old lithium ion battery I need to figure out how to dispose. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Even if just pressing for a second - Kind of scary actually. Doesn't matter if the battery is charged or not. If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. error: I finally received the replacement parts. But, as soon as it worked for quite some time, it started showing various problems. If damaged do not proceed. Looks like spring issue. Thus can not charge scooter. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Make sure the petals are level with each other and on a flat surface. Looking For The Best Lock For An Electric Scooter? Roller Blades/Bikes. Contact: kevin@ocproscooters.com or text: 714-420-1311. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. Include an image for extra impact. 0000007190 00000 n We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. The BBB's grade of "F" still . This is an internal issue and the bike should be sent back for repair. :~f 12`L,@" The console on the scooter displays speed in MPH, battery life, and headlight. All electric scooter have a fuse or a circuit breaker. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. Has expected us to be scooter technicians to diagnose the problems. Recommended rider age . As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. This may be caused by several factors, but luckily there are solutions to all of them. Shop safe on GOTRAX Official website. 0000009925 00000 n Has been extremely slow to respond with replacement parts. It was the front wheel so more difficult, cost 40 for replacement. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. In this video we take a look inside a GoTrax G2 Scooter. Need help troubleshooting a scooter issue? This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. Learn more about your GOTRAX from full overviews and specs to troubleshooting. GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. If you return the product because you don't like it (and not because of a defect on arrival), the return shipping costs will be on your end, and the scooter will have to have remained undamaged. Also if there is a critical mass here, we may be able to have the company fix their problems. Always be sure to consult the . After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. . Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. If you find any damage, replace it immediately. If still showing error code, contact Customer Support for assistance. Check Out Our Guide! Listen or look back to see if the rear wheel is slowly spinning. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! This was fixed with the company sending a replacement tire. GOTRAX - F5 Electric Bike. )601368 cr5`M L&@)1(\x@ nh endstream endobj 111 0 obj <>>> endobj 112 0 obj <. Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. This scooter is giving a E3 Error code and the manual simply states to replace the console. Press question mark to learn the rest of the keyboard shortcuts. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. I try and ride economical to maximize range and durability. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. In removed the old handle bar and battery and installed new one. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. We'll go through each electric scooter and the error codes that occur. Find low everyday prices and buy online for delivery or in-store pick-up. Aug 15, 2020 Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. I have given up on this company doing the right thing. If you can not grip the top with your fingers use a pair of pliers to assist you. Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. I requested a refund. I didn't realize my tires were about half the recommended psi. Tighten the screws firmly. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. This is a few specific actions that act as a reset for your board and can fix many common issues. Resolved through warranty, in the mail. 0000047449 00000 n 21E, 22E, 25E, and 30E - Replace console to fix error code. If your charger does not turn green when you plug it in, your problem may lie in your charger. Test The Battery Pack On A Scooter That Runs. Gotrax has also added a longer battery life. So far so good for me. But some parents may balk at spending more than $100 on an electric scooter. The first action we recommend is to turn the scooter on, activate the throttle, and push the scooter to normal walking speed. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. When GOTRAX GXL V2 display is blacked out you can release Power Key. Problem is from inside the tire assembly. Make sure the petals are level with each other and on a flat surface. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. Troubleshoot common issues with your gotrax hoverboard with our handy guide. This is the best method to factory reset GOTRAX GXL V2. We show a quick view. *You may need to perform a recalibration up to three times to fix your issue. This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. Yes, you read that right. Include an image for extra impact. I continue to struggle with GOTRAX's customer support team. . `f25Jz>`lf(< @%-vCN In this video we take a look inside a GoTrax G2 Scooter. Now i have error code 30! Troubleshoot common issues with your gotrax hoverboard with our handy guide. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Include an image for extra impact. We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. Kick stand wobbly. Turn the key or power switch on and engage the throttle all of the way. $799.00. If there is, youll need to buy another one and replace it. Not much help really. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. 0000006275 00000 n hb```b``b`B uHGC@Z&yn)~v@P U I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN P]-zWi^3wXBK To determine whether either of these is true, unplug all of your devices from power and try charging them again. Therealjondotcom 3 yr. ago. I will come back and edit the post if I experience anything that you've listed. Circuit breakers are usually on the outside of the scooter. Here is a link to find the manual for your Gotrax hoverboard. Odometer not working. If your charger does not turn green when you plug it in, your problem may lie in your charger. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. I've had it for a full month now but never knew how to. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. If all of them work normally, then you need a new charger. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. I had my second issue within 17 business days of receiving the scooter. How do you check the odometer on the GXL V2? E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. They cannot show error codes. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . Missing tire extension - poor quality control. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Listen or look back to see if the rear wheel is slowly spinning. Check the fuse or circuit breaker. If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. I am on the hook to pay for shipping to send back their poorly made products. GoTrax V2 Not Working. Can't get the scooter to start. Finally, take off any dust caps and make sure that both ends of your wire are clean before reassembling everything back together.

Used Hewescraft For Sale Bc, Tennis Courts With Backboards Near Me, Compare And Contrast London And Composed Upon Westminster Bridge, Articles G